what is broadband

Contact Accounting:
accounting@bb-wave.net
Phone:(309) 343-9261 or Fax (309) 343-9261

Credit Card Payment Form:
Just fill out the form and fax it to (309) 343-9261 or mail it to 311 East Main St. Suite 212, Galesburg, IL 61401.
Click Here to download a copy of the form.

A few reminders:
• All bills for domain name registration, hosting and internet service must be paid before the due date to ensure that you do not lose your domain name or have your service disconnected.
• Please allow 7-10 business days for mailing to ensure that your payment is received on time.
• Broadband Wave accepts all major credit cards including Visa, MasterCard, Discover and American Express, business or personal checks and cashiers checks. We charge a $75 service fee for all returned checks.
• You can pay your bills with a credit card or set up an automatic deduction from your credit card or debit card with the form that you can download on the top of this page.

Accounting FAQ's

Why is it so important that I pay my domain name registration/ on time?
All domain name registrations must go through ICANN, the nonprofit corporation that assumes responsibility from the US Government for coordinating the management of the Internet domain name system. ICANN has designated registrars which everyone must purchase domain names from. We have to pay for your domain name every year by the due date listed. If you do not pay us by that due date, we will assume that you do not want to renew your domain name and we will not pay for it resulting in the registrar releasing it for sale to the public.

Why is it so important to pay my hosting bill on time and why do I have to pay hosting every year?
A good analogy for website hosting is that our server is an apartment building. We rent space out for websites, giving different services to different "tenants" with different needs. Just like a landlord has a lot of upkeep to pay for his apartment building, we have a lot of upkeep to pay for our server farm. If hosting fees are not paid before the due date, your service will be disconnected and you will be charged a reconnect fee of $75.

Why is it so important that I pay my broadband or dsl bill on time?
Your broadband connection is a service bill just like your phone bill, heating and rent. It has to be continually maintained. If the bill is not paid before the due date, your service will be disconnected and you will be charged a reconnect fee of $75.